Shipping policy
Shipping Policy — Silqora
Last updated: February 2026
Thank you for shopping with Silqora. This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience.
Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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International Orders: 10–20 business days
Delivery times are estimates and may vary depending on your location, shipping carrier, and customs processing.
Shipping Costs
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We offer free standard shipping on all orders unless otherwise stated.
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Any additional shipping fees will be clearly displayed at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.
If you do not receive tracking information within 5 business days, please contact us at:
Shipping Delays
Silqora is not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Weather conditions
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Incorrect shipping addresses
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Holidays or high shipping demand
We will do our best to assist if delays occur.
Incorrect Address Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at:
Lost or Stolen Packages
If your tracking information shows your package was delivered but you did not receive it, please contact the shipping carrier first.
If you still need assistance, contact us at info@silqora.shop, and we will help investigate the issue.
International Shipping & Customs
For international orders:
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Customers are responsible for any customs duties, taxes, or import fees.
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Customs processing times may affect delivery speed.
Contact Us
If you have questions about shipping, please contact us: